KEEPS YOUR NEIGBOURHOOD SAFE AND CLEAN
Loose pavement tiles, broken-off tree branches, or a flooded sewer system – Fixi lets citizens report incidents or defects to their municipality with their smartphone in hand. In return, they are kept up to date about repairs of solutions to the reported incident. Fixi keeps citizens engaged in their community and bridges the gap between them and the local government.
REPORTING PROBLEMS IN THE PUBLIC SPACE
With Fixi, citizens can report problems in the public space on their smartphone. The report is sent to the municipality, which can deploy employees in the field or assign other agencies to resolve the issue. The app keeps the resident up to date on the status of the reported problem. This makes municipal processes significantly more transparent for the citizen.
Fixi also provides a convenient interface to the JOIN case management system, since all reported issues are automatically stored there. The case management system creates a case as soon as a report has been created in Fixi. Since the app uses location information, employees can quickly see whether a report is being processed. In this way, the Fixi app ensures that your organization does not process reported problems twice. In short, Fixi is a great way for your municipality and its citizens to appropriately maintain the public space!
See fixi.decos.com or contact us for more information.