Join document management & case management

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Say goodbye to paper-covered desks, rows of filing cabinets, and complicated document sharing with colleagues. With JOIN, you’re going fully digital. JOIN enables colleagues to closely cooperate – no matter their location. The latest documents can easily and simultaneously be viewed, edited and shared, using your customary Microsoft or Open Office software in a seamless manner.

JOIN is a market leader in the LAC region in case management and document management systems (DMS). About 300 corporate organizations are using JOIN’s DMS to optimize internal collaboration. JOIN has streamlined the case-oriented work processes of over an additional one hundred municipalities and Island governments enabling e-governement initiatives.

The JOIN case management system includes amongst others e-forms, case types, agenda management, meetings management, formal administrative decision management, and digital signatures.


JOIN also takes your customer contact service center and e-services to the next level with its Customer Contact Center solution.


Most importantly JOIN helps you configure your ideal workflows in an easy no-code, "just configure" manner, meaning fast and easy implementations. Mail registration, Contract Management, Records management, are just a few examples of out of the box features. After implementing workflows and the other feautures JOIN supports you in measuring and managing their execution during operation. 

You'll know the status of any customer case any time you need to. Integrated Case reporting capabilities give you insight in how your organization is performing.


Using operational data you are able to refine processes to achieve the next level of efficiency and effectivity in your organization.  

Master Reseller

Ictual is master Reseller for JOIN in the Caribbean and has partnered with Decos in the Netherlands to provide this ISO certified state of the art solution for document and case management . 

Ictual has realized many succesful implementations in Curacao, Aruba, Bonaire, St. Maarten, Surinam and other Caribbean countries.

Please contact us for  more information or download our Whitepaper for going Paperless.

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