Join Customer Contact
Transform your government customer care staff into information experts
Our Customer Care Software is the place where all questions come together and where you can find all the answers.
You choose the channel
Customer Care Software collects all incoming questions from every channel, in one system, such as phone calls, e-mail, chat, Twitter or Facebook.
Decos is a market leader in software for civil service organisations. Their JOIN suite has streamlined the case-oriented work processes of over one hundred municipalities and Island governments.
Ictual is master Reseller for the Decos JOIN Suite in the Caribbean and has partnered with Decos in the Netherlands to provide a state of the art solution for e-Government. Click here for more information about JCC or contact us for more information.