Resolve Issues, Restore Trust with Secure Remediation

In the financial sector, maintaining customer trust and regulatory compliance is not just a goal—it’s a necessity. Whether you’re ensuring compliance through Know Your Customer (KYC) processes, conducting Customer Due Diligence (CDD), handling reverification, or addressing customer remediation, the stakes are high. In today’s fast-paced environment, organizations must strike a balance between protecting sensitive customer data and meeting stringent regulatory demands. Without an efficient and secure approach, businesses risk damaging their reputation and facing hefty fines.

DataChecker understands these challenges. We’ve developed a seamless, secure, and highly effective remediation process to help you meet these critical requirements while maintaining the trust your customers place in you.

Ensure reliable, compliant data updates through secure customer remediation, rebuilding trust in every interaction. Accurate, up-to-date records are key to regulatory compliance and customer trust. DataChecker’s customer remediation process efficiently updates client files, from initial customer contact to full identity verification, all while safeguarding sensitive information. Trust us to secure and simplify your data update processes.

Our 3-Step Approach to Customer Remediation

DataChecker offers a straightforward, effective process for restoring accuracy in customer data. Here’s how we secure trust in every step:

1. Inviting the Customer

Easily initiate the process by sending customers a secure link for identity verification. Invitations can be sent through SMS, Whatsapp, email, or your preferred digital channel for maximum flexibility and user convenience. 

2. Checking the ID Document

Using a secure digital environment, we verify the customer’s ID document through automated checks, NFC scanning, and optical validation, ensuring every document meets compliance requirements.

3. Verifying the Identity

Through biometric checks like ID selfies and facial recognition, DataChecker’s identity verification connects each document to the individual, completing a multi-factor, compliant verification.

Why Choose DataChecker? 

• Reliable Compliance: Meets international regulatory requirements, including anti-money laundering and GDPR standards.
• Customized Remediation: Our processes can adapt to meet specific industry and organizational needs.
• Ongoing Support: From chat to email, our dedicated support team ensures a seamless experience.

Enhance data security and build trust with DataChecker’s remediation solution. Contact us today to learn how our 3-step process can support your data integrity needs.